FAQ

How do I download?

The Pixelated Palette is released on the 15th of every month. If you do not see the email from us on the 15th, please be sure to check ALL email folders. Some email carriers treat our emails as Spam and file as such.

The photos below explain the download process:


If you have a Dropbox account, it will prompt you to ‘Save to Dropbox’, which you can do instead of downloading. If you have any issues at all, please don’t hesitate to contact us at the email or phone below. We are happy to help! 😊😊

 

Download PDF Instructions for downloading >>

 

~Lindsey & Susan

palettepixels@gmail.com (937) 652-3338, Monday-Friday, 9-5pm Eastern

Why won't the website take my login information?

In August 2017, the Pixelated Palette rolled out a format change, where logins and passwords were no longer needed.  Beginning with the October 2017 issue, all email download links are sent to subscribers on the 15th of the month.  This website, thepixealtedpalette.com, is only for the purchasing of subscriptions and renewals.

If you are missing any back issue, please don't hesitate to email us at palettepixels@gmail.com and we will resend the links for you. 

Is the Pixelated Palette going out of business?

No.  We are already thinking to the future, booking for all of 2019 as we speak.